Terms of Use

1. About Friendlify

Friendlify is a sports Team and Club matching service operated by Doppietta Digital Ltd. (“Doppietta”, “Friendlify”, “we”, “us” or “our”). It helps authorised Team and Club representatives publish open dates, discover relevant opponents, send requests and invitations, discuss arrangements and record confirmed Friendlies.

These Terms form a contract between you and Doppietta when you create an account or use Friendlify. Please read them together with our Privacy Policy. If you do not agree, do not use Friendlify.

2. Eligibility

You must be 18 or over and legally capable of entering into these Terms. You must also be authorised to act for every Team or Club you create, claim or represent. Friendlify is not directed to children, and an adult account holder must not create an account on behalf of a child.

3. Your account

You agree to:

• provide accurate, current information and keep it updated;
• create only one identity for your own authorised use and not impersonate another person or organisation;
• protect your password and device, and not share access to your account;
• tell us promptly if you suspect unauthorised access; and
• accept responsibility for activity carried out through your account unless caused by our failure to use reasonable care.

We may ask you to verify information or authority where reasonably necessary to protect users and the service.

4. Representing a Team or Club

By creating or managing a Team or Club, you confirm that you have permission to represent it and to publish the information you provide. You are responsible for keeping its identity, level, category, location and contact arrangements accurate, and for resolving access or authority disputes within your organisation.

You must not claim an organisation, use its branding or arrange a Friendly in its name without authority. We may restrict, transfer or remove Team or Club access where reasonably necessary to address a credible authority, identity or safety concern.

5. Friendlies and other users

Friendlify provides tools to help users find and organise matches. We are not a sports governing body, venue operator, referee, insurer, employer or party to a match agreement between users. A listing, request, invitation, acceptance or in-app confirmation does not mean we have verified a Team, venue, participant, availability or match suitability.

You and the other participating organisation are responsible for:

• checking identities, authority, level, eligibility and match details;
• agreeing the venue, date, time, format, rules, officials, fees and cancellation arrangements;
• ensuring appropriate facilities, risk assessments, safeguarding, supervision, permissions and insurance;
• following applicable laws and sport governing-body rules; and
• making safe, proportionate decisions before attending or hosting a match.

Friendlify does not guarantee that an opportunity will receive a request or result in a confirmed or completed match.

6. Your content and messages

You retain ownership of the Team, Club, Friendly, image, message and other content you submit (“Your Content”). You give Doppietta a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process, adapt for technical display, communicate and show Your Content only as needed to operate, secure, support and improve Friendlify, fulfil your requests and moderate the service. This licence ends when the content is deleted, except to the limited extent a shared or legally retained record must remain.

You confirm that you have all rights and permissions needed to submit Your Content and that it is accurate where it describes a match opportunity. Do not include unnecessary sensitive information, private home-address information, confidential material or another person's personal data without a proper reason and permission.

Messages are for coordinating the relevant Friendly. Other participants can read and may retain information you choose to share. We may access content where reasonably necessary to investigate a support, security, safety, legal or moderation issue.

7. Acceptable use

You must not use Friendlify to:

• break the law, facilitate unsafe activity or infringe another person's rights;
• harass, threaten, discriminate against, deceive or exploit anyone;
• publish false opportunities, spam users or send unsolicited commercial messages;
• upload unlawful, abusive, sexual, violent, malicious or infringing content;
• collect, scrape or profile users or service data without permission;
• probe, bypass or interfere with access controls, rate limits, security or service operation;
• introduce malware or use automation that creates an unreasonable load; or
• resell, copy or commercially exploit Friendlify except through a written agreement with us.

8. Friendlify Pro

Friendlify Pro is an optional subscription offered on monthly and annual plans through the Apple App Store and Google Play. The store shows the price, currency, billing period and any applicable trial or offer before purchase. There is no Friendlify web checkout.

Subscriptions are processed by the relevant store and normally renew automatically unless cancelled within the time specified by that store. You can manage or cancel through your Apple or Google account. Cancellation stops future renewal but normally leaves access active until the end of the paid period, subject to the store's terms. Refunds and statutory cancellation rights are handled under applicable law and the relevant store rules.

Deleting the app or your Friendlify account does not cancel an active subscription. You must cancel it separately in the App Store or Google Play.

9. Pro and featured features

Pro may make additional discovery and organisation features available, including a wider discovery radius of up to 100 miles, requests for publicly listed Friendlies and priority visibility for one eligible open Friendly at a time. Exact feature availability may depend on sport, location, device, store and service version.

“Featured” means the eligible Friendly receives priority placement in relevant Friendlify discovery. It does not guarantee impressions, requests, a suitable opponent, a match, attendance or any sporting or commercial outcome. Listings must remain accurate and comply with these Terms to be eligible.

10. Availability and changes

We aim to keep Friendlify available and useful, but we do not promise uninterrupted or error-free operation. We may maintain, secure, update, replace, restrict or discontinue a feature where reasonably necessary. We will try to give appropriate notice of material changes that adversely affect paid access, except where urgent security, legal or operational action is required.

11. Suspension and termination

You may stop using Friendlify and request account deletion at any time. We may restrict, suspend or close an account or remove content where we reasonably believe this is necessary to address a breach of these Terms, protect users or the service, comply with law, investigate fraud or misuse, or respond to a credible authority or safety concern.

Where appropriate, we will explain the reason and provide an opportunity to contact us, unless doing so would undermine security, an investigation or a legal obligation. Ending an account does not automatically cancel a store subscription or remove provisions that by their nature continue, including ownership, retained-content licences, liability and dispute terms.

12. Intellectual property

Doppietta and its licensors own Friendlify, including its software, design, branding, text and other service content, excluding Your Content. Subject to these Terms, we give you a personal, limited, revocable, non-exclusive, non-transferable licence to use the service for its intended purpose. No other rights are granted.

You may not use the Friendlify or Doppietta names, logos or trade dress in a way that suggests endorsement or affiliation without written permission.

13. Our service responsibility

We provide Friendlify with reasonable care and skill. Because Friendlify depends on user-supplied information and third-party networks and stores, we cannot promise that every listing, user statement, distance, availability, message delivery or provider service will always be accurate, complete or available.

To the extent permitted by law, Friendlify is provided without guarantees beyond those expressly stated in these Terms or required by law. Nothing in these Terms affects a consumer guarantee or remedy that cannot lawfully be excluded.

14. Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or breach of rights that cannot be excluded under consumer law.

If we fail to comply with these Terms, we are responsible for loss or damage that is a foreseeable result of our breach or failure to use reasonable care and skill. We are not responsible for loss or damage that was not foreseeable when you accepted these Terms, or for the acts, omissions, safety arrangements or match performance of other users, Teams, Clubs, venues or officials where we did not cause the loss.

Friendlify is intended for Team and Club administration. To the extent permitted by law, we are not responsible for business losses such as lost profit, revenue, contracts, opportunity, goodwill or anticipated savings arising from business use. Your mandatory legal rights remain unaffected.

15. Consumer rights

If you use Friendlify as a consumer, applicable law may give you rights in addition to these Terms, including rights relating to digital content and paid services. These Terms do not restrict rights that cannot legally be waived. For store purchases, you may also have rights and remedies through Apple or Google.

16. Third-party services

Friendlify relies on services provided by Supabase, RevenueCat, Expo, Apple and Google, and may link to third-party pages. App Store, Google Play and other services you use directly are subject to the relevant provider's terms. Our use of infrastructure providers does not by itself create a contract between you and those providers. We are not responsible for third-party content or services that we do not control, but this does not limit responsibility we have by law for providers we choose to process personal data on our behalf.

17. Account deletion

You can request permanent deletion in the app or through the authenticated Friendlify account deletion page. Deletion cannot be undone. We delete or anonymise account data as described in the Privacy Policy, while limited non-identifying shared history or legally required records may remain.

Remember to cancel any App Store or Google Play subscription separately before or after requesting account deletion.

18. Law and disputes

Please contact us first so we can try to resolve a concern. Nothing in these Terms prevents you from using a court or alternative dispute process available to you under mandatory law. The law and courts that apply to these Terms will be determined under applicable legal rules, including any mandatory protections available where you live. These Terms do not make an exclusive choice that overrides those protections.

19. Contact

Friendlify is operated by Doppietta Digital Ltd. For questions about these Terms or the service, support@doppietta.digital.